Best Customer Service Courses and Certification Online

15 Best Customer Service Courses & Certification Online in 2022

Where can you get started learning customer service online?

In a very competitive market where multiple businesses are targeting the same customer base, being able to deliver exceptional customer service is the differentiating factor to make your small business stand out.

So if you want to growth hack your small business, and scale, you should start by learning customer service online with the best courses, so that your customers can know what to expect and what they are getting.

One of the most important aspects of great customer service is top-notch communications skills.

In this article, I have reviewed the best customer service courses and certifications online to teach you the listening skills and assertiveness you need when handling customers.

Through these courses, you’ll learn how to understand customer needs so that you can delight every customer. There is also training on Zenddesk for customer service as well as managing conversations with challenging customers.

Let’s get started.

1. The Customer: How to Understand Their Needs (BITE SIZE) | Udemy 
2. Customer Service: Soft Skills Fundamentals | Udemy 
3. Customer Service Fundamentals | Coursera 
4. Branding and Customer Experience | Coursera 
5. Customer Service Mastery: Delight Every Customer | Udemy 
6. Brilliant Customer Service: How to Impress your Customers! | Udemy 
7. Customer Service Foundations Online Class | LinkedIn Learning, formerly Lynda.com 
8. Creating Positive Conversations with Challenging Customers Online Class | LinkedIn Learning, formerly Lynda.com 
9. The Customer: Build a Customer Service Strategy (BITE SIZE) | Udemy 
10. Customer Service: Keep ’em coming back! | Udemy 
11. Customer Service for Software Developers: Delighting Customers | Pluralsight 
12. Understanding Customer Service Processes and Procedures | Pluralsight 
13. [2022] Customer Service 2.0: Learn Digital Customer Service | Udemy 
14. Fundamentals of Logistics, Supply Chain & Customer Service | Udemy 
15. Zendesk for Customer Service Agents Training Course | Udemy 

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